Great piece in ADA News about the 28th New Dentist Conference. The headline for this post comes from this speech delivered on Thursday: “You set the direction for our profession. You decide what our polices are. You decided how we’re going to advocate for our profession,” Dr. Charles Norman, ADA president, said. “All you have to do is… Read More »
The 28th New Dentist Conference is in full swing right now in Kansas City, Missouri. A number of CE programs are taking place right now, including Take This Job and Love It! presented by Dr. Mark Hyman. Earlier this year Dr. Hyman spoke with ADA New Dentist News about people skills new dentists can use in the practice.… Read More »
If you have already registered, we look forward to seeing you at the Leadership General Session on Thursday, July 17. Not yet registered? No problem – we’re happy to register you on-site! See you soon!
Let’s face it, the word no can stop a conversation dead in its tracks. But it’s important to have a strategy for sticking to your no without jeopardizing the relationship. According to William Ury, Ph.D., co-founder of Harvard University’s Program on Negotiation and author of The Power of a Positive No: How to Say No and Still Get… Read More »
We are well underway with plans for the ADA 28th New Dentist Conference taking place in Kansas City, Missouri July 17-19, 2014 at Sheraton Kansas City Hotel at Crown Center (registration is open now!) One of the great benefits of the conference is the ability to network with new dentists from across the country, as well as with… Read More »
Canceled appointments are part of operating a dental practice, but they can be managed to minimize their effect on your bottom line. The ADA Center for Professional Success has an article about minimizing cancelled appointments that includes: What to say (and avoid saying) when leaving a reminder on a patient’s voicemail How to handle changes to dates or… Read More »