Category Archives: Dental Team

Free webinar: Claims submission in the eyes of a dental consultant – session 1

Have you ever wondered why a claim was denied or the dental plan consultant asked for additional documentation? Some of the most worrisome concerns reported to the American Dental Association by member dentists are claim denials and requests for additional information. Dentists want to know why the benefit for the treatment plan agreed upon by their patient may… Read More »

New year, new codes

The beauty of the Code on Dental Procedures and Nomenclature is that it’s a living document; annually evaluated and updated to best meet dentists’ needs. CDT 2019 contains the latest version of the ADA’s dental procedure code set, and there are several additions this year that new dentists can be on the lookout for to use in their… Read More »

Facebook Live event: Got questions on dental benefits and third-party issues?

Chances are you’ve run into concerns with patients’ dental benefit plans. Dental professionals can learn and get answers to some of the most common questions on dental benefits during a Facebook Live event scheduled for 1 p.m. Central time on March 22 at The event will tackle issues such as the reasons for delayed or denied payments;… Read More »

Social media management for your dental practice: Who’s in charge?

Who’s managing your social media presence? As practices launch or expand their social media marketing — whether on Facebook, Instagram or Snapchat — someone needs to be in charge and accountable. In some cases, practices may have multiple team members handling the responsibility or they may outsource. If you are managing or intend to manage social media internally,… Read More »

Free webinar: How to manage delicate patient situations with diplomacy, tact

A March 12 webinar will offer dentists and team members real-life solutions for managing delicate patient situations, such as cancellations and no shows, provide tips for managing phone calls from prospective patients and guide you through the right way to dismiss patients from the practice. The free webinar, called GPS Managing Patients Webinar: You Want Me to Say… Read More »

Celebrate Dental Assistants Recognition Week March 3-9

Dental assistants are an essential part of the dental practice all year long, but they get a special week dedicated to them for all the great service they do to advance patient care. The ADA Council on Dental Practice is encouraging dentists to acknowledge the commitment and dedication of their dental assistants during Dental Assistants Recognition Week, March… Read More »