Practice success guidelines look at keeping patients happy

What factors into a patient’s decision to return to the same practice? What makes a dental visit a positive experience, even if treatment or care involves discomfort? To help answer these questions and others dentists may have as they navigate practice management challenges, the ADA Center for Professional Success in 2015 launched its Guidelines for Practice Success. This… Read More »

On taking medical leave, what’s the law?

Wondering how federal, state and local laws affect medical leave? Many of these laws only apply if a business has a certain number of employees. For instance, the Family and Medical Leave Act, the federal law that requires employers to provide employees job-protected and unpaid leave for qualified medical and family reasons, including the birth or adoption of… Read More »

Taking medical leave

The balance between work and home can sometimes be challenging. And perhaps no time is more challenging than when you need to take medical leave. Five years ago, Dr. Jean Bainbridge, a general dentist from Dallas, needed to put her practice on hold briefly after undergoing a total knee replacement. To get the office ready, she made sure… Read More »

UIC dental student highlights veterans’ dental care needs in Schweitzer Fellow project

Inspired by the interaction with a patient who had served in the Vietnam War, Nisha Garg, a dental student at the University of Illinois at Chicago, began working to help address the oral health care barriers facing veterans today, according to ADA News. As part of her Schweitzer Fellows project, Ms. Garg organized a Veterans’ Screening Day, held… Read More »

Faster payment for out-of-network dentists allowing discounts

Carriers may utilize the services of outside vendors to negotiate discounted fees for claims paid to non-network dentists, according to the ADA Center for Professional Success. Here’s how it works: You receive a letter which states that if you accept an expedited amount as payment in full (less deductible, co-insurance or co-payment amounts in addition to non-covered items)… Read More »

On dental licensure exams, the elephant has had enough

People can’t stop talking about dental licensure. What has been dentistry’s elephant in the room for so long has finally grown tired of being ignored and overlooked and made excuses for. I took my exam almost one year ago to the day. And if I’m being honest, I haven’t given it too much thought since. But strangely enough,… Read More »