It’s almost summer and the living is sweaty. Recently the Washington Post asked a panel of entrepreneurs about dress code policies for their employees. One respondent said, “Every minute our staff spends thinking about how they look is a minute away from making the business look good by producing quality work.” Another small business owner replied, “We just… Read More »
Maybe it’s for personal reasons, maybe something happened on-the-job, whatever it was that triggered the emotional response, now there are tears. If you are the boss, what should you do when an employee cries? Over at the Harvard Business Review blog, Amy Gallo has a comprehensive set of practical steps for managers when an employee cries at work.… Read More »
It’s December and for many organizations, that means performance reviews and appraisals. If you are the boss, this might be the time of year when you provide feedback to your team. And if you are an employee, this might be the time when you are on the receiving end of an evaluation. Over at the Fast Company blog,… Read More »
We all like to feel appreciated, and you probably thank the members of your team for doing good work. It turns out that expressing your gratitude might be one of the best (and least expensive) investments you can make in your team! Harvard associate professor Francesca Gino conducted numerous experiments in gratitude for her book, Sidetracked: Why… Read More »
In the ADA Podcast Be a Great Boss, communications expert Mary Byers suggests a three-part reply for use when an employee makes a request or suggestion that is unacceptable: I appreciate your input. I’d like to think about what you’ve just said. Let’s discuss this tomorrow. “This allows for a response that is well thought out and not… Read More »
If you are the owner of a dental practice, you might already have an employee agreement for use in clarifying expectations between the practice and the dental team. If you don’t have an agreement in place, consider Preparing Written Employee Agreements. As the title suggests this brief document is not a substitute for legal advice, but it is… Read More »