Free webinar: Claims submission in the eyes of a dental consultant

By | July 1, 2019

Ever wonder why a claim was denied or the dental plan consultant asked for more documentation? Dentists want to know why the benefit for the treatment plan agreed on by their patient may be denied as many ADA member dentists have reported these concerns to us. Dentists also want to know why they have to provide so much documentation to adjudicate claims.

Dentists interested in learning more can register for the free webinar, Claims Submission in the Eyes of a Dental Consultant, to be held July 23 from noon-1 p.m. CST. Attendees can receive 1 CERP credit.

In this session, a consultant from a major dental plan will discuss claims submission expectations and the dental consultant’s responsibilities. You will hear a payer’s perspective on why the information and appropriate documentation is necessary to adjudicate claim submissions. You will also hear two representatives from the ADA Council on Dental Benefit Programs react to these requirements and present ADA views based on best practices and policy adopted by the ADA’s House of Delegates.

Register today!

This is the second of a two-part series on dental benefit claim submissions. Missed the first part? Catch up with Claims Submission in the Eyes of a Dental Consultant – Session I, now available in the ADA Center for Professional Success.

This webinar is another of the many ways we’re working to help answer our members’ most important questions on dental benefits and third party issues. We look forward to your participation.

For more information on ADA’s activities on third party payer advocacy and dental benefits, visit

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