Communications Breakdown—Your Ideas

By | December 25, 2013
Communication Skills

Sharing ideas at the 2012 New Dentist Conference

“As soon as something becomes clear to us, we have a tendency to think that it’s just as clear to everyone else too, so we don’t put much time into communicating about it.”

That observation comes from Doug Sundheim in his book Taking Smart Risks: How Sharp Leaders Win When Stakes are High. Sundheim outlines four clarifying questions that will help you avoid communication challenges after you’ve said something:

  1. How does my thinking differ from yours?
  2. What parts of my thinking aren’t clear?
  3. What do you see as the biggest challenges to my approach?
  4. How would you improve on my ideas?

How do you check in to see if your ideas are landing with the listener? Share your answers in the comments.