Maintaining a positive online reputation
Do you know what your patients are saying about you? Your online reputation depends on whether and/or how you react to what people say about your services.
Today, according to the ADA Center for Professional Success, many patients investigate your office prior to an initial appointment using Google, Yelp, and many other review and research sources. Make sure you are doing everything you can to maintain a positive online reputation.
ADA Business Resources and Protective Business and Health Systems (PBHS) recently hosted a webinar on managing your online reputation. A recording of the seminar along with the question and answer section is now available for ADA members.
In this webinar Jay Levine, president of PBHS, offered tips and best practices to monitor your public reputation and take a proactive approach to addressing online reviews. To view the webinar, accessible to ADA members, click here.
This information is provided courtesy of PBHS, the only marketing company endorsed by ADA Business Resources. Learn more about PBHS, click here or by calling 855.932.4232.