Navigating difficult conversations: When sensitive topics come up, what do you do?
Opioids. Dental neglect. Anti-science claims. These are just some of the sensitive topics that may come up for a practicing dentist. When difficult situations arise, what do you do? Dr. Donovan Caves, a general dentist in Suffolk, Virginia, cited pain medication requests as a source of potential conflict for many practices. When a patient requests narcotics, he and… Read More »
