The peer review system is a voluntary process for resolving disputes between a patient and a dentist outside of a legal venue or the “court of public opinion.” The ADA promotes peer review as an option to the public at MouthHealthy.org, and dentists may encourage dissatisfied patients to consider initiating the process as a way of settling a disagreement.
Access the complete range of ADA peer review resources online at ADA.org.
Thank you for this information and will pass this on to our office staff. It’s always good to have this type of information on hand.