The path a dental product takes from the manufacturer to the customer should ideally be a straight line. But when third or fourth or even fifth parties get involved, the products the customers receive may not be what they thought they were purchasing. At the very least, the lines are blurred as to whether a customer is receiving the exact product ordered. Dentists may purchase products from dealers, brokers, distributors, off the Internet and even overseas. Not every product purchased through these avenues is a noncompliant one but they’re all possible pathways for gray market items.

Buyer beware: Gray market product checklist

In light of concerns about the effectiveness and safety of dental products sold on the gray market, it’s imperative dentists and their team members be […]

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On taking medical leave, what’s the law?

Wondering how federal, state and local laws affect medical leave? Many of these laws only apply if a business has a certain number of employees. […]

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Taking medical leave

The balance between work and home can sometimes be challenging. And perhaps no time is more challenging than when you need to take medical leave. […]

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How to fight fraud in your dental office

As a new dentist, there are plenty of issues to worry about. But one is a thing you might not expect. Fraud. “I never thought […]

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5 things to know about emailing patients

There’s always a certain level of risk when sending information electronically, but the stakes are higher for health care providers who send patient information. The […]

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ADA launches one-stop new dentist Web portal

The ADA launched this month a new Web portal,, designed to provide a one-stop shop for new dentists seeking information, ranging from finding a […]

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