A patient came to our office with a complaint of dental pain. He had not been to the office for two years for any type of examination or treatment.
The patient brought along a form from his employer. He requested that I sign the form after I performed the examination. The form stated that the patient had received a preventive dental examination.
Signing this form would allow the patient to receive more insurance coverage at lower cost from his employer for preventive care. What should I do?
You may be surprised by the answer (ADA Members have access to the complete online archive of JADA including the regular ethical moment column.)
Facing a thorny ethical issue yourself? The ADA ethics hotline is an easy, confidential way for ADA members to get some advice on next steps when navigating an ethical dilemma.
The hotline doesn’t provide legal guidance. Instead it provides a fresh perspective through a consultation with a member of the ADA Council on Ethics, Bylaws and Judicial Affairs (CEBJA.)
To access this ADA member benefit, call the toll-free number on your ADA member card and request the ethics hotline. After confirming your membership, you’ll be transferred to a voicemail system and asked to provide some information about your issue.
You’ll receive a personal telephone call from a member of CEBJA. This dentist will then discuss the application of the ADA Principles of Ethics and Code of Professional Conduct to your situation. The goal is for you to receive a response within two or three days. However, if you request a rapid response, volunteers and staff will work to accommodate your request.
It’s December and for many organizations, that means performance reviews and appraisals. If you are the boss, this might be the time of year when you provide feedback to your team. And if you are an employee, this might be the time when you are on the receiving end of an evaluation.
“I’m sure that I’ll have some additional thoughts and questions as I digest all this information. Could we schedule a follow-up conversation in a few days?”
When to ask: At the end of a not-so-great performance review or any conversation wherein your boss gives you valuable, if not altogether positive, feedback.
Why it’s important to ask: It’s hard to think on your feet and ask constructive questions when you’re feeling beat up. By asking for a few days to collect your thoughts, you’ll have time to reflect on your boss’s words and brainstorm ways to move ahead. “The last thing you want to do is lose your cool,” says Glickman. “Remember, the goal of feedback is not to make you feel good. It’s to make you better at your job.”
Seems as though this would also apply if you were the one delivering the negative feedback—you might propose that the two of you meet again in a few days for a follow-up conversation.
What has been your experience with negative feedback, either on the giving or receiving side? Share your observations in the comments.
Build an accountability system–a friend, a group, an app–that will make failure uncomfortable. If you’ve got a run scheduled for Tuesday morning, and on Tuesday morning it’s 25 degrees out and your warm bed seems pretty enticing, what is going to motivate you to get your shoes on and go?
Here’s the thing — if you are a new dentist, chances are you’ve already aced this skill. We continue to be amazed at the level of not just ambition but bona fide accomplishment that new dentists bring to their lives.
So what’s your secret? What kind of system do you have in place so that when the going gets tough you persevere? Give us your answer in the comments.
The ADA is made up of individuals—here’s one of them.
Who are you? I’m Dr. Tyler Scott. I’m a proud member of the Class of 2009 of the Ohio State University College of Dentistry. Currently I’m working as an employee in my father’s dental practice, and we are working with advisors to transfer ownership from him to me.
If you could have any job OTHER THAN dentistry, what would it be? That’s a tough one—this has been my dream ever since I was a kid, so I didn’t ever focus on a plan B that wasn’t dentistry. Although the thought of being a PGA teaching professional or a pro photographer has some appeal.
Biggest surprise so far about this career path? Practice management is such an underlying key to success. I’m working to learn the science of running a dental practice.
What’s your schedule like? I’m working in the office four days a week. For fun I like spending time with my family. I also officiate high school wrestling.
Any advice for someone considering your career path? My biggest influence has been my father. I would encourage everyone to find a mentor to help guide you and increase your chances for success at making your dream become reality.
Interested in sharing your experience as a new dentist? If you are fewer than ten years out of dental school we’d love to hear from you! Contact us at email@example.com.
If you are the owner of a dental practice, you might already have an employee agreement for use in clarifying expectations between the practice and the dental team. If you don’t have an agreement in place, consider Preparing Written Employee Agreements. As the title suggests this brief document is not a substitute for legal advice, but it is a helpful list of topics that are customarily included in an employee agreement. For instance:
What are the expectations around uniforms?
What is the arrangement for professional liability insurance?
It’s the day before Thanksgiving and, to be honest, we are already focused on the upcoming holiday.
We have been spending a lot of time with this video How to Toothpaste. The video was made by Vi Hart, a self-described “Recreational Mathemusician” and therefore this video is purely aesthetic, rather than clinical in nature. Still, we are of the opinion that this is the finest existential toothpaste video we have ever seen.
But what about a situation where the worst has happened?
The ADA Foundation understands how difficult it can be to recover from an unexpected calamity. To help dentists in their time of need, the ADA Foundation’s Emergency Disaster Assistance Grant Program may provide up to $2,000 in immediate financial assistance to help meet eligible dentists’ most urgent and vital needs immediately following a declared disaster – such as food, bottled water, clothing, blankets, medicine and medical supplies, and emergency shelter. Any dentist who is a victim of a disaster may apply to the ADA Foundation for a grant. The ADAF’s Emergency Disaster Assistance Grants are not intended for more long-term needs such as rebuilding homes and or other structures, or replacing household and personal belongings. In addition, funds cannot be used to replace lost income.
November is Diabetes Awareness Month and the ADA is taking the initiative in spreading the word on how uncontrolled diabetes can affect individuals’ teeth and gums.
A recent study in the Journal of the American Dental Association found that one of five cases of total tooth loss in the United States is linked to diabetes. While complications are part of managing diabetes, for the nearly 26 million people in the U.S. living with the condition, tooth loss and other dental health problems are unlikely to be on their radar.
Due to a revision of the Federal Occupational Safety and Health Administration’s (OSHA) Hazard Communication Standard (HCS) you must provide mandatory employee training by December 1, 2013. The basic goal with the changes this training covers is to improve your staff’s understanding of the chemical hazards in your office.
The ADA Professional Product Review is like no other dental product publication because it bases evaluations on comparative testing in the ADA Laboratory, in clinical settings with dental schools and through other collaborations. It’s content you can use, free from outside influence, and it’s available to members online. Check out the April 2014 issue (PDF(…)
The ADA has a new publication — Dentist Employment Agreements: A Guide to Key Legal Provisions. It’s not a substitute for a lawyer, but can help you know what questions to ask and discussions to have with your legal advisor. Some of the topics covered include: The differences between employees and independent contractors Salary, commission,(…)
University of North Georgia student Jonathan Lee Casas makes some important (and catchy) points about good oral health. Here are the ADA’s recommendations: Brush 2 minutes, twice a day with fluoride toothpaste Floss daily Eat a balanced diet Visit your dentist regularly And with that, remember icky biofilm/now that’s just whack (H/T to Huffington Post who brought this(…)
The ADA is seeking applicants for its Institute for Diversity in Leadership — the deadline is April 30, 2014. Established in 2003 by the ADA, the Institute is designed to enhance the leadership skills of dentists who belong to racial, ethnic and/or gender backgrounds that have been traditionally underrepresented in leadership roles. As a participant(…)
The ADA is made up of individuals — here’s one two of them. ADA New Dentist Now: Who are you? Ana: I’m Dr. Ana Paula Ferraz-Dougherty, a proud member of Nova Southeastern University College of Dental Medicine class of 2008. I’m the co-owner of a dental practice in San Antonio, Texas with my husband, Dr.(…)
What can a new dentist accomplish in the realm of research? Consider Dr. Ray Bowen, perhaps best known for his development of dental composites, patented in the 1960s. As a new dentist in the early 1950s, Dr. Bowen was frustrated with poor-quality direct filling materials and began exploring potential options. He set up a laboratory(…)
The EBD Champions Conference 2.0: Implementing Science in Practice happens May 9-10 at ADA headquarters in Chicago. Steven Novella, M.D., assistant professor of neurology at Yale University School of Medicine and host of The Skeptics’ Guide to the Universe, will explore the question, Why is Science-Based Medicine Important? in his keynote address. The registration fee(…)