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Ready to Take your New Dentist Committee to the Next Level?

New dentist workshop at the Greater St. Louis Dental Society

New dentist workshop at the Greater St. Louis Dental Society

Whether you are looking for a basic workshop to get off to a good start, or an advanced workshop, customized to meet your group’s needs, an ADA New Dentist Committee Workshop can help you elevate your connection to new dentists to the next level!

Both the basic and advanced workshops are designed for current and prospective members of your New Dentist Committee, as well as society leaders who work with or have an interest in the activities of the committee. The workshops are conducted by ADA staff in conjunction with the district representatives from the ADA New Dentist Committee.

There is no charge for workshops. The ADA pays for all of the speakers’ expenses, and the society hosting the meeting is requested to provide continental breakfast and lunch for the attendees as well as a location for the program.

To Schedule a Workshop or For More Information Please contact the ADA New Dentist Committee office at newdentist@ada.org.

How to Promote your Accomplishments when Working for Someone Else

open mouthUnlike dental school, where assignments, expectations and evaluations are clear-cut, working as an employee offers fewer opportunities for you to get clear feedback on your performance. You’ll need to keep your boss informed about what a great job you are doing, but how to accomplish that without coming across as a blowhard?

Over at The Daily Muse blog, Allison Jones tackles that question in her post How to Brag at Work (Without Sounding Like a Jerk). Of course in order to promote your successes, you’ll need to keep track of them. Jones suggests monitoring your goals and achievements on a quarterly basis, maintaining a journal of accomplishments and one suggestion that was new to us:

Take a look at your job description. For each duty, say to yourself, “I know I am doing this well because…” and list a specific example that illustrates your success.

This got us wondering about those of you working as employee dentists — do you have a written job description? And for those of you answering no what method do you and your boss use to make sure you are in alignment with each other? Share your answers in the comments:

Learning Labs and Super Sessions in New Orleans

Follow the New Dentist Track at Annual Session

Discover more about women in dentistry and geriatric patient care at the Learning Labs at Annual Session.

The Learning Labs are new, interactive courses where dentists can exchange ideas and dialogue with their peers in a small group environment. Participants will receive two hours of CE credit and there is no fee to participate in the learning labs. Space is limited so sign up today.

In the related Super Sessions, sketches, audio commentary and photos of the discussions held in the Learning Labs will be shared so a broader audience can reflect and continue the dialogue. Participants will receive one hour of CE credit and there is no fee.

If you are interested in the topic, you may sign up for either the Learning Lab, the Super Session, or both!

Two topics are scheduled for 2013:

Issues Impacting Women in Dentistry (Course # 6101), Nov. 1 from 9-11 a.m.

Dr. Linda Niessen will host this Learning Lab — a participant-led discussion to explore experiences, challenges and discoveries as women in dentistry. A Super Session (Course #7336) is scheduled for Nov. 1 from 11 a.m.-noon.

Special Care Issues in Geriatric Patient Care (Course #5188), Oct. 31 from 11 a.m.-1 p.m. or (Course #5189) from 3-5 p.m.

Dr. Gretchen Gibson will host these Learning Labs — a participant-led discussion on treating elderly patients and explore how to improve care for the older adult population. A Super Session (Course #7335) is scheduled for Nov. 2 from 9:45-10:45 a.m.

Marketing the Dental Practice — Community Involvement

Dr Alexa Vitek

Dr Alexa Vitek

Getting involved in your community can be a great way to give back, as well as raise awareness of your practice and bring patients to your door. But with so many deserving causes and different opportunities, it can be a challenge to direct your energy to where it will be most effective.

In March 2013 ADA New Dentist News spoke with a number of new dentists about how they used community involvement as a practice builder. Dr. Alexa Vitek, who built a general dentistry practice from scratch in DeWitt, Michigan, talked about the importance of getting people who could be potential patients into the practice. Here’s what she said:

“I had great success donating custom whitening trays for a silent auction fundraiser,” she recalls, “it literally put new people in my chair.”

Dr. Vitek also organizes events for the merchants in the shopping center where her practice is located, including a holiday prize drawing. “Prize winners come to my practice to pick up their prizes, presenting another opportunity for someone to see firsthand how friendly and welcoming our practice is.”

What about you—have you used community involvement as a way to build interest in your dental practice? Leave your suggestions and experiences in the comments.

In the Market for a Disposable High-Speed Handpiece?

ADA Professional Product Review

ADA Professional Product Review

If you’re wondering who would use a disposable handpiece, consider clinical settings that present unusual operating conditions or challenging infection control situations where sterilization is not practical or cost-effective. Remote or mobile clinics, medical missions or military field installations all represent possible situations where a disposable high-speed handpiece would come in handy.

How might you make an informed decision about different disposable handpieces? ADA Professional Product Review™ provides product evaluations that are user-friendly, unbiased, clinically relevant and scientifically sound. Search the archives for other evaluations–from LED curing units and flowable composites to digital radiography systems, CAD/CAM and more than 70 types of restorative materials.

And if you have some expertise you’d like to share, consider joining the ADA Clinical Evaluators Panel to share your opinions on products used in your practice.

Learning to Manage your Online Reputation at Annual Session

Follow the New Dentist Track at Annual Session

Follow the New Dentist Track at Annual Session

It’s almost time for ADA Annual Session with over 300 lectures and interactive learning events to choose from. We suggest the New Dentist Track — these 21 courses were selected in consultation with the ADA New Dentist Committee, and they cover both clinical and practice management topics.

One course in the track is Are You Well-Liked? Why Online Reputation is Important to Your Online Success (Course Code: 7381), a course taught by Dr. Leonard Tau. Patients are talking about you, and this course is designed to help you put a plan in place to monitor, promote and manage a positive reputation for your practice online.

Important All courses – even free ones, like Are You Well-Liked? – are ticketed and must be reserved through the registration system. Plan your CE and register today

Giving Instructions Without Being Rude or Wimpy

mentoring

Giving instructions can be a challenge

Asking others to do something feels tricky sometimes. It can be easier when there is a clear line of authority, such as when you are the owner and you are addressing an employee, but what about a situation where you might work with a dental team member without being the boss? Or when you are asking someone who is a peer or a colleague to do something?

It can be easy to veer between the demanding I need you to do this (somewhat dictatorial) and the lame It would be great if you would do this (somewhat passive-aggressive).

In the book How to Wow, communications expert Frances Cole Jones suggests the phrase My request is…

For instance:

  • My request is that this project be completed before Monday
  • My request is for a location that offers free parking
  • My request is to mark all requests for vacation time on the shared calendar

The beauty of “My request is,” notes Jones is that it leaves people in no doubt that a request has been made of them by you, but because you haven’t used the “I/you” combination, you avoid their feeling overwhelmed or beleaguered.

What about you—are there any phrases that you’ve found useful when giving instructions? Share your answers in the comments.

Finding a Job — What Questions Should You Ask During the Interview?

open mouthWhen you are looking for an employment opportunity, remember that the job interview is a two-way street, with both parties assessing each other.

Dr. Ryan Dulde has put together a list of 30 Interview Questions for Finding the Right Fit. It’s worth checking out the entire list — Dr. Dulde not only suggests the questions, but often explains the underlying information you hope to learn by asking a particular question in the first place.

Here’s one that grabbed our attention:

To what extent do you expect an associate to be engaged in marketing in the community, volunteering, etc.? What is expected from an associate in terms of representing the practice? Be sure to ask yourself this too! How much time outside of the 8-5, if any, are you prepared to contribute to grow the practice …even as an employee?

Is there any question that you asked (or didn’t ask) that made a difference when assessing a job opportunity? Let us know in the comments.

Responding to Patient Comments Online

The ADA Practical Guide to Social Media PlanningSocial media provides a way for you to interact with patients, and it also provides patients with an outlet to comment on the services they receive.

The ADA Practical Guide to Social Media Planning recommends that you monitor any conversation online and aim to respond to comments when appropriate, remembering that not every comment requires a response. From the Guide:

To help determine if you should respond, ask yourself questions like:

  • Is there any value in responding?
  • Do I look uncaring if I don’t respond?
  • Is there anything positive I can say?
  • Can one response address several comments posted?
  • Who commented and do they have a large following online?
  • Does the comment or review show up prominently in search results?

The Guide also points out that Federal and state privacy laws, including HIPAA, apply to online conversations. Here’s the Guide again:

If you can only answer a question by disclosing health information, take the conversation off-line by posting something like, “I can help you with that. Is it okay if I look in your file and give you a call?” Or “Please call my office around 2 p.m. today, and I’d be happy to discuss that with you.” Then, after the call has been made, be sure to close the loop online with a post that reads something like, “Good to talk with you this afternoon. If you have any more questions, please don’t hesitate to reach out.” This illustrates to the rest of your audience that you’ve responded.

Interested in learning more about using social media in a way that makes sense for your practice? Pick up The ADA Practical Guide to Social Media Planning. Learn how to use social media in a way that will engage potential and existing patients; make your practice more visible in a growing sea of online information and protect and further your professional reputation online.

Have a comment about commenting? Be sure to share it in the comments!