Man on cell phone

Is this the best way to conduct a phone interview?

We’re putting the final touches on the upcoming issue of ADA New Dentist News, and one of the stories is about dentists finding opportunities in a group practice setting. Many of the dentists we spoke with mentioned that their initial interviews for these positions took place over the phone rather than in-person.

Judith A. Stock, writing for the Fast Company blog, has a list of suggestions for increasing your effectiveness in a phone interview. Some of the suggestions seem common sense (choose a quiet location, use a land line if possible) and some of the tips were new to us (try to find a pic of the person you are speaking with and address your answers to that image while talking) and we especially liked the three Cs of phone interviews—Concision, Concentration and Courtesy.

Concision: Phone interviews are shorter than in-person interviews, meaning less time to make a good impression. Avoid long-winded answers that could lose your audience. Keep your responses to no more than three sentences.

Concentration: Stay focused and take notes during the call. It’s not the time to organize your mail or reply to emails.

Courtesy: Be professional and be polite. At the end of the call, ask, “Do my qualifications meet the company’s needs?” Then ask when you can meet with them in person.

If you have experience being interviewed over the phone, what has been effective for you? And if you’ve ever worn the interviewer hat, anything that interviewees have done that is helpful (or confusing)? Leave your answers in the comments.