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Helping You Be a Better Dentist

Have ideas for the ADA’s Center for Professional Success?

The Center for Professional Success is a members-only Web resource that provides practice management information, online education and support tools to help you manage your career.Center for Professional Success

They are currently seeking new members for their Center for Professional Success users group. You will help determine the direction of the Center’s content. What are your major practice concerns? What tools do you need to improve your practice?

If you are interested in learning more about the user group or becoming a member, email Sarah Hughes at hughess@ada.org. The deadline to apply is Dec. 19.

 

Log on to Success.ADA.org for valuable resources

The ADA Center for Professional Success, Success.ADA.org, is a unique web portal for dentists in every practice setting who want to succeed as dental practitioners.

Resources include frequently asked questions about dental codes; information on Health Insurance Portability and Accountability Act compliance issues; financial calculators for loan and overhead analysis; in-person and online educational opportunities; and guidance for new dentists on how to understand employment agreements before they sign on the dotted line.

The ultimate goal of the Center is to provide accurate answers to specific questions members have helping them balance their professional careers with their personal lives.

Pick up practice management skills from the comfort of your own office

The ADA Center for Professional Success recommended some ways for new dentists to pick up practice management skills from the comfort of their own office or home, and earn continuing education credits at the same time.

Center for Professional Success

  • Improve your own organization: Use the SMART goal process to learn to set organizational objectives to help improve the efficiency of your office. Evaluate your external and internal strengths and obstacles that factor in your goal attainment. Develop new habits and processes that will result in a smoother, more efficient work environment each and every day. It’s free for ADA members. To learn more, click here.
  • Interested in peer review? Peer review is a way to address the issues of quality oral health care for our patients in a self-regulating manner. It is a dispute resolution program that is based on our ethical obligations as dentists to provide our patients with the best care possible in each situation. This course outlines the administrative aspects, the differences among different systems and an overall look at how to best structure a system that is confidential, consistent and easily accessible. It is free for ADA members. To learn more, click here.
  • Other courses available: ADA CE online offers a number of courses for member dentists. Take time to browse through the selection, and find the perfect class to suit your needs. To learn more, click here.

Maintaining a positive online reputation

Do you know what your patients are saying about you? Your online reputation depends on whether and/or how you react to what people say about your services.

Today, according to the ADA Center for Professional Success, many patients investigate your office prior to an initial appointment using Google, Yelp, and many other review and research sources. Make sure you are doing everything you can to maintain a positive online reputation.

PBHSADA Business Resources and Protective Business and Health Systems (PBHS) recently hosted a webinar on managing your online reputation. A recording of the seminar along with the question and answer section is now available for ADA members.

In this webinar Jay Levine, president of PBHS, offered tips and best practices to monitor your public reputation and take a proactive approach to addressing online reviews. To view the webinar, accessible to ADA members, click here.

This information is provided courtesy of PBHS, the only marketing company endorsed by ADA Business Resources. Learn more about PBHS, click here or by calling 855.932.4232.

 

ADA executive program in dental practice management

According to the ADA Center for Professional Success, new dentists can match their passion for dentistry with a mind for business with the ADA’s Executive Program in Dental Practice Management.

Launched in September, this Web-based program takes on the tough practice management challenges today’s dentists must master, such as reducing costs, enhancing marketing strategies and practicing amid increased regulation.

Center for Professional SuccessDental practice management experts and first-rate business lectures from the University of Notre Dame’s Mendoza College of Business — all carefully selected by the ADA for certificate fulfillment — merge to provide a comprehensive six-course certificate program in disciplines crucial to practice success. The first three to be available are:

• Legal and Ethical Issues in Dental Practice
• Negotiation and Conflict Management
• Understanding Leadership

And following soon will be:

• Business Strategy and Systems
• Dental Team Management
• Financial Management

Accessible by desktop, Internet-enabled mobile device, MP3 and MP4 formats, the state-of-the-art online classroom is available anytime and anywhere, with around-the-clock technical support. Participants will also be able to earn continuing education credits when appropriate from those classes which apply, but must take the entire sixty hour series to earn the certificate.

Whether you have your own practice or aspire to do so, it’s time to complement your clinical expertise with skills for the business side of dentistry. To register, click here.

Want to know more about treating patients in long-term care facilities?

With a goal to reduce barriers to dental care for some 1.3 million nursing home residents in the U.S., the ADA has launched a Long-term Care Dental Campaign that includes an online continuing education course.

Dentistry in Long-term Care: Pathways to Success, is an eight-module course designed to help oral health professionals become more comfortable providing care in long-term care settings and to create successful and sustainable oral health delivery programs that serve nursing home residents.

Participants will receive 10 CE credits when they complete the course. The modules cover topics that include the structure and organization of long-term care facilities; choosing an appropriate delivery model; regulatory and legal compliance; creating and organizing an oral health program; working with complex patients; treatment planning; financial considerations in long-term care; establishing an environment for effective daily mouth care; and accessing the scientific literature.

For more details on the course or to register, visit success.ada.org/en/dentistry-in-long-term-care-course. Cost for ADA members is $475 and $650 for nonmembers. Up to three additional staff members can register for $150 per person. (Team members must register at the same time as the dentist for this reduced rate.)

The campaign is an initiative of the ADA’s Action for Dental Health, a nationwide, community-based movement aimed at ending the dental health crisis facing America today. Read more about the Long-term Care Dental Campaign here.

Do you treat nursing home patients in your practice? How can dentists help to reach this population?

New dentists sought for UCSD dental fellowship

New dentists with a passion for working with the underserved and is interested in education are encouraged to apply for a one-year stipend dental fellowship with the University of California, San Diego.

Those eligible are new dentists who are General Practice Residency (GPR) or Advance Education in General Dentistry (AEGD) graduates with a California license or is eligible for a California license.

Spanish language skills are a plus, but not required; experience in teaching or working with the underserved is also a plus.  The fellow will work in UCSD’s free dental clinics and learn first-hand about delivering high quality preventive and restorative dental care with the underserved.  This will be a full-time commitment.

UCSD’s free dental clinics have been in existence since 2002. The UCSD-Run Free Dental Clinic Project provides comprehensive dental services to underserved, unemployed, uninsured and the homeless. The clinic functions as part of a transdisciplinary model in partnership with the UCSD School of Medicine and offers medical, dental, pharmacy, social work and law. The patient population is mixed, which includes children, elderly, middle-aged, and some with special needs.

To date, the Free Dental Clinic Project has provided over 5.7 million dollars of free dental care.  Dental services include exams, x-rays, hygiene, restorative care, root canals, crowns, orthodontia, periodontics, dentures, pedodontics and more.

Based on longstanding community partnerships, the dental clinics are located at four sites including the First Lutheran Church in Downtown San Diego, the Pacific Beach United Methodist Church, Baker Elementary School, and Lemon Grove Academy; both schools serve low-income underserved students and their families. The newest clinic is at Lemon Grove Academy, which is a public pre-school through eighth grade where we also provide a one-week elective for 7th and 8th graders about oral health and staying in school, going to college and considering careers in health care, especially dentistry.

Fellows will also participate in a 3-week faculty development course in underserved dentistry and complete a project related to an area of focus. The application will be a multi-step process.  As a first step, send a letter of interest and their CV to dsilverstein22@cox.net and cbloomwhitener@ucsd.edu. UCSD hopes to fill this position and start the fellow in the clinics July 1 or as soon as feasible. For more information about our programs, visit http://fdc-pds.ucsd.edu/.  For any further information, contact Dr. Donna Kritz-Silverstein at 619.838.0822.

Your ADA membership — It’s renewal season

Be on the lookout for your membership renewal, arriving soon from your state dental society.

ADAThe ADA’s strength comes from individual dentists — more than 158,000 — meaning more resources for members and a powerful voice in Washington and state capitols.

The ADA and your state and local dental societies enhance your ability to achieve success and your excellence as a dentist, and ensure a strong future for the profession.

Not yet a member? Get started at ADA.org/belong.

October issue of New Dentist News available online

The latest issue of the New Dentist News is now available online.

The October 2014 issue includes articles to help new dentists with marketing, finances and handling ethical dilemmas.

October 2014 New Dentist NewsInside this issue include:

  • Marketing snapshot — How one practice does it.
  • Marketing the dental practice: Know the rules.
  • Working with a marketing firm.
  • Advice from a lender: Be prepared before seeking a practice loan.
  • Tap the ADA Ethics Hotline for ethical dilemmas.

To read the New Dentist News, click here.

What tips have you learned when it comes to marketing your dental practice or yourself as a dentist?

Tap the ADA Ethics Hotline for ethics dilemmas

Avoid hot water when it comes to sticky practice situations with the ADA Ethics Hotline, a member benefit made possible by a joint effort between The Council on Ethics, Bylaws and Judicial Affairs (CEBJA), the New Dentist Committee and the ADA Member Service Center.

Ethics           Though a ready asset for any ADA member, new dentists in particular may find the hotline of great value, as they are likely experiencing first-time dilemmas. The hotline was initially created targeting new dentists, but has evolved as a membership benefit befitting every member.

The Ethics Hotline is not a legal resource but rather a service for helping to resolve ethical dilemmas much like an ethics consult service. Members may access the new member service by calling the ADA toll-free number and stating that they have a question for the ethics hotline. To reach the Ethics Hotline, call the ADA Member Service Center and ask to be connected to the hotline. All calls are confidential. Leave a confidential voicemail message.

A member of CEBJA will contact callers within 2-3 business days to arrange a mutually agreeable time to discuss the dilemma presented. Indicate very time-sensitive dilemmas in the message and CEBJA staff and members will do their best to accommodate the request for feedback.